Bayer Healthcare, maker of Finacea (azelaic acid) Gel, 15%, has updated its Rosacea Concierge (www.rosaceaconcierge.com) program, an online resource for the estimated 16 million people living with rosacea. The new site offers information on rosacea in the form of video tutorials from a team of experts, including a dermatologist, nutritionist and an esthetician, who offer perspectives and recommendations covering many aspects of living with rosacea.
In addition to online services, Rosacea Concierge also offers access to a 24-hour support line staffed by nurses who specialize in rosacea education and a custom mobile application, www.TheRosaceaApp.com. Both the support line and the application provide access to the latest news, tips and tools for understanding rosacea.
Patient who register for Rosacea Concierge will be able to:
• Speak “live” with nurses specializing in rosacea education
• Watch videos with information about rosacea from experts in dermatology, nutrition and aesthetics such as advice for handling flare-ups, make-up advice and diet and exercise tips
• Access personalized online tools and a variety of other helpful resources such as medication refill reminders and a trigger tracker
• Print copay cards to help cover the cost of purchasing medication
"I have been involved with the Rosacea Concierge program from the very beginning, and the updates to the website are just fantastic,” said Julie Harper, MD, Dermatology and Skin Care Center of Birmingham, who has partnered with Bayer on the Rosacea Concierge program. "While Rosacea Concierge is not a substitute for medical care, for many people living with rosacea it is a great resource for information that now has even more to offer.”
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