Smile Reminder Becomes Solutionreach

Patient-to-practice communication facilitator Smile Reminder has changed its name to Solutionreach in recognition of its expanding platform of products and services. Solutionreach aims to help providers use high-tech solutions—such as text, email, voice, video, Internet and social media tools—to provide high-touch personalization when communicating with patients and customers. Its engagement tools include appointment reminders, confirmations, reactivation, referrals, birthday wishes, holiday wishes, surveys, newsletters, and customized promotions.
“With the new branding of Solutionreach, we are taking the next step in bringing these same business-changing solutions to new industries while we maintain our exceptional services in the healthcare fields,” said Jim Higgins, founder and CEO of Solutionreach.

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