Practice Management

Pay Points

A solid payment policy helps to keep your practice or medspa on track.
Pay Points

Payment policies for aesthetic services are more akin to booking a luxury cruise than buying a car. You can’t repossess a facelift, so it only makes sense to require payment in advance and to charge a substantial booking fee. The business of medical aesthetics may seem straightforward—you provide a service, the patient pays a fee—but the reality of patient billing is more complicated. For example, how do you handle payment for procedures like neurotoxin or filler injections that may vary by appointment? Do you charge for consultations and no-shows?

The Descendant

Inspired by his father, Robert Weiss, MD, FAAD, FACPh, sought a career helping others.
The Descendant

They say that one's character is shaped by the people and experiences one faces as a child, so it’s not surprising to anyone who knew the young Robert A. Weiss, MD, that he chose a profession aimed at helping people and easing suffering.

Nextech Acquires SupraMed

Nextech Systems, a provider of specialty-focused healthcare technology solutions for physician practices, has announced its acquisition of SupraMed, the developer of a web-based practice management and electronic health record (EHR) system built for plastic surgeons.

Compassionate Care

Julius Few, MD, launched The Few Institute in Chicago with an eye on attracting a multicultural, multigenerational patient base.
Compassionate Care

At age six, Julius Few, MD, already knew exactly what he wanted to be when he grew up: a doctor—specifically, a surgeon. His inspiration: Dr. Quincy, a forensic pathologist played by actor Jack Klugman in the 1970s television series Quincy M.E. Of course, Dr. Quincy’s fictitious patients were dead, but that fact escaped the young Julius Few.

“Quincy was a sleuth,” says Dr. Few. “When I saw him operating on people, I thought that was the coolest thing and I knew that was what I wanted to do.”

Rewarding Employees

How to work within your budget to recognize, reward and retain key workers.
Rewarding Employees

Think of your most valuable employees—the ones who know the ins and outs of your practice, keep your office running smoothly, and are respected and liked by patients and staff. Now suppose those star staffers suddenly quit. How would that affect your day-to-day practice and profits?

Best of Medical Aesthetics

Meet the winners of our first annual Best of Medical Aesthetics awards.
Best of Medical Aesthetics

Over the past 10 years, the editors and staff at MedEsthetics have been continually impressed with the innovation, dedication and compassion that defines the providers who care for and serve aesthetic patients. Physicians in this field face some unique challenges. They must not only take part in practice marketing to make patients aware of their services, but also offer consistent, top-notch results in an environment that makes patients feel both comfortable and valued.

The Entrepreneur

Dermatologist Cheryl Lee Eberting, MD, inherited her mother’s entrepreneurial spirit and harnessed it to launch Alpine Dermatology & Laser Center.
The Entrepreneur

As one of eight children raised by a single mother, Cheryl Lee Eberting, MD, observed firsthand her mother’s tenacity as she built a successful physician-focused insurance brokerage in the state of Washington. “When I was a teenager, I remember her coming home one day and saying, ‘You should be a dermatologist,’ because she insured a group of female dermatologists who clearly had great work-life balance, and that was the bug that was planted in my ear at the time,” says Dr. Eberting.

Firing Fearlessly

Preparation is key to terminating employment without undermining practice operations and staff morale.
Firing Fearlessly

Telling an employee not to report for work tomorrow is a nerve-wracking task, no matter how many reasons you have for terminating employment. Employers often feel apprehension, dread or even outright panic as the final confrontation approaches. Whether a terminated employee is tearful, desperate or furious, it’s up to you to keep the situation calm so both of you can move on.

Testing the Waters

Had it not been for a bout of seasickness, noted dermatologist Mark G. Rubin, MD, may have found a different career.
Testing the Waters

When New Jersey-born Mark G. Rubin, MD, was growing up, medicine was part of the family. As a child, he assumed he would follow in the footsteps of his father and grandfather and become a physician. But the lure of the ocean almost kept him away.

“I certainly was dabbling with pre-med in college at Colgate. I had a strong interest in medicine and considered going into it my whole life,” he says. “But I liked oceanography a lot. I graduated with a degree in Marine Science and had a hard time deciding whether I was going to do that or pursue medicine.”